Acera Insurance for Ontario Equestrian members
This article outlines summaries and frequently asked questions relating to the different included and optional equine insurance offerings for Ontario Equestrian members provided by Acera Insurance
Automatic Insurance Coverage
A few facts about the automatic insurance coverage included with your Ontario Equestrian membership. Click here to read more.
Summary and frequently asked questions about the Individual members coverage included with your Ontario Equestrian membership. Click here to read more.
Information and frequently asked questions about the Basic Additional Death and Dismemberment (AD&D) coverage included with your Ontario Equestrian membership. Click here to read more.
Information and frequently asked questions about the Basic Liability coverage included with your Ontario Equestrian membership. Click here to read more.
Optional Insurance Coverage
Information and frequently asked questions about the Members Named Perils (MNP) coverage that may be added to your Ontario Equestrian membership. Click here to read more.
Information and frequently asked questions about the Members Named Perils (MNP) and Emergency Life Saving Surgery (ELSS) coverage that may be added to your Ontario Equestrian membership. Click here to read more.
Information and frequently asked questions about the optional Additional Death and Dismemberment (AD&D) coverage that may be added to your Ontario Equestrian membership. Click here to read more.
Information and frequently asked questions about the optional Tack coverage that may be added to your Ontario Equestrian membership. Click here to read more.
Interested in other insurance options?
Acera offers Ontario Equestrian members discounts on other equine insurance products, including coverage for:
- Coaching
- Mortality and medical insurance for horses
- Horse Shows
- Boarding and other Commercial Coverage
- Farriers
- Liability insurance for Equine Associations and Clubs
- Grooms
- Veterinarians
Find out more at Acera Equine Insurance
If you need to file a claim:
CONTACT ACERA INSURANCE SERVICES LTD. IMMEDIATELY 1-800-670-1877
Ask for claims assistance. You will be asked to provide the following information:
- What is the nature of claim? ie. Liability, Equine Mortality, Tack and Equipment, AD&D, coverage?
- You will be asked to provide your name, contact information, policy number and PSO membership number
- What is the date of loss, location of loss, circumstances that led to the loss
What happens Next?
- Once all of the above information is provided, your Claims Service Representative will mail or email you the paperwork/forms that may be required to process the claim.
- On receipt of all required documents (as above) your claim will be forwarded to the appropriate insuring company for assessment.
- Your Acera Claims Service Representative will follow up with the insuring company regularly to ensure:
1. The file remains a priority
2. The full extent of coverage available is being provided
3. Payment is processed as quickly as possible
Please be advised that Claims Service is a priority to Acera. If you ever have any questions or concerns regarding the claims process or coverage, we strongly urge you to contact any of their equine department representatives. It is their pleasure to serve you.
Acera Insurance Services Ltd.
15221 Yonge Street, Aurora, ON L4G 1L8
Tel 1 888 394 3330
Fax 1 888 822 6115